Nintendo, with the aid of Microsoft, has set up a new, free service to help out new Switch owners. This new program is called the Nintendo Switch Concierge program.
This will allow Switch owners to pair up with Nintendo representatives in a one-on-one video session to ask their questions, and the representative will do their best to answer all questions, and share details on what the Switch has to offer.
These sessions do require a booking, and are handled on a first-come, first-served basis. You can learn more here.